Improved Access

News stories on improving access to care

The bad news: Worsening A&E waiting times. Difficult to gain access to GPs. And more pressure being placed on the NHS. These are just some of the current themes that crop up time and again in the national news.

The good news is that we have a solution that can help you.

Patient Journey

We all agree that prevention is the best form of care. Our solution allows primary care to engage with target patients or groups to help reduce health risks. In the run up to winter, the most popular campaign across our network is an invitation promoting flu immunisation. This campaign is specifically targeted towards more ‘at risk’ patients such as pregnant women, those 65 and over and those living with long-term conditions. Successful immunisation reduces the pressure on care services in the run up to winter.

Once invited, the iPLATO service allows patients to book an appointment at their GP practice using myGP©. These digital tools allow patients to book an appointment 24/7, 365 days of the year. Technology such as this aims to transform access and patient satisfaction. So how do we do this? Well, we remind patients of their upcoming appointments, so that they can cancel their appointment if they no longer need it. In 2015, Patients used our service to cancel thousands of GP appointments, thus freeing up  much needed appointment slots for those who really do need them.

So what does all this mean for you? The iPLATO service heavily promotes urgent care alternatives to A&E. This means that your surgeries can help patients access the most convenient and appropriate form of care. Area-wide coordination displayed on myGP helps patients choose a range of options from out-of-hours GP services, to NHS walk-in centres and 111.

Next steps

To talk to one of our consultants about improving access to care and reducing pressure on A&E,  just request a call back today and one of our experts will be in touch with you. It’s time to say goodbye to all the bad news. And with our help, you can.