Reply texts from patients are automatically directed as emails to a predefined email address.
Patient Care Messaging enables the creation and sending of manual text messages to individuals and/or groups of patients for targeted health promotion campaigns (excellent for QOF).
Automated Appointment Reminders
Automated appoint reminders can be sent to patients by text message at a pre-defined time before the surgery visit, significantly reducing the number of missed appointments.
National Read Code Functionality
The unique National Read Code functionality enables the Patient Medical Record to be automatically updated with the relevant Read Code, indicating a text message has been sent. In addition, a relevant ‘campaign specific’ Read Code can be attached to the outgoing message and the Patient Medical Record updated accordingly.
N3 Connection (NHSnet Hosting)
Patient Care Messaging is a secure solution and the only text messaging service to integrate to all major GP administration systems and also to be hosted within NHSnet.
Patient Care Messaging fully integrates to all major GP Administration systems (including EMIS PCS & LV, INPS Vision, iSOFT).
Reporting Module Functionality
Automated voice messages can be sent to a patient’s mobile phone, stating who the call comes from and also who the call is for, in case the phone is shared between people within a household. Patients can be asked to respond to questions during the call, via keystroke on their telephone keypad. Voice messaging should be viewed as a natural extension of the iPLATO texting service, providing an additional channel of communication.
Reply texts from patients are automatically directed as emails to a predefined email address.
N3 Connection (NHSnet Hosting)
Patient Care Messaging is a secure solution and the only text messaging service to integrate to all major GP administration systems and also to be hosted within NHSnet.
Reporting module functionality
Automated voice messages can be sent to a patient’s mobile phone, stating who the call comes from and also who the call is for, in case the phone is shared between people within a household. Patients can be asked to respond to questions during the call, via keystroke on their telephone keypad. Voice messaging should be viewed as a natural extension of the iPLATO texting service, providing an additional channel of communication.