iPLATO Patient Care Messaging gets voice reminders through partnership

London, 8th November 2005: Business communication specialist, Premiere Global Services (PGS), and leading mobile healthcare messaging company iPLATO, today announced an alliance aimed at broadening their healthcare reminder offering to customers in the UK and Northern Europe. Under the agreement, iPLATO’s Patient Care Messaging service will now offer voice reminders alongside its traditional text messaging services, whilst PGS will integrate iPLATO’s mobile technology services into its healthcare Alerts and Notifications offering. Research shows that ten million GP appointments, four million practice nurse appointments and seven million outpatient appointments are missed annually and 30 per cent of these missed meetings are down to patients simply forgetting.

“For some patient groups such as the elderly, text messaging is simply not appropriate,” says Tobias Alpsten, managing director, iPLATO. “This alliance gives us the opportunity to offer voice messages through a market leading platform, to patients’ fixed line phones. Essentially, this deal makes us a more complete patient communication provider and enables us to compete more effectively for national contracts.”

“We are delighted to be partnering with iPLATO to further develop our Alerts and Notifications service in the healthcare sector,” comments Simon Bushell, general manager, Premiere Global Services, UK and Northern Europe. “Our experience has shown that voice messaging is a cost effective and compelling delivery medium for patient appointment reminders and other notification and confirmation applications. This partnership brings together the leading players in the market to deliver a comprehensive, highly integrated and scalable offering to the healthcare sector”,

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Notes to Editors:

About iPLATO

iPLATO is a leader in mobile healthcare messaging. More information about Patient Care Messaging can be found on our web site under http://www.iplato.net/uncategorized/pcm-demo.html.

About Premiere Global Services (formerly Xpedite)

Premiere Global Services (formerly Xpedite) is a leading global provider of innovative business communications and data services. Customers use our ASP platform to process and deliver large quantities of individualized, business critical information via enhanced Email, Fax, Voice and SMS. Premiere Global Services offers outsourced document delivery, data capture, alerts/notifications and campaign marketing solutions that automate customers’ business processes and improve efficiency levels enterprise-wide. We also offer a full suite of VoIP-based collaboration sessions and conferencing solutions, including automated, operator-assisted and Web collaboration services that enable customers to communicate real-time via our advanced, open standards global conferencing platform.

Premiere Global serves more than 46,000 corporate accounts in nearly every business sector, throughout 19 countries worldwide. Our corporate headquarters is located at 3399 Peachtree Road NE, Suite 700, Atlanta, GA 30326.

Additional information can be found at www.premiereglobal.co.uk or contact our local office in the United Kingdom on +44 (0)20 7444 0700.

For further press information visit www.iplato.net or contact

Tobias Alpsten
iPLATO
Tel: 077 3091-9347
Email: tobias.alpsten@iplato.net

Rebecca Dean/Kate Smith
Insight Marketing and Communications
Tel: 01625 500800
Email: rdean@insightmkt.com / ksmith@insightmkt.com