Contact Us



Get expert advice from iPLATO Customer Support

A smile is a curve that sets things straight.”

– Unknown

Get expert advice from iPLATO Customer Support

On this page, you will find details about how to contact our UK-based Customer Support team, should you need help with any feature of your service. 

Our friendly and helpful Customer Support team are here to help you with anything from lost passwords to a reconfiguration set-up and from appointment cancellations to Read Coding. In fact, whatever the issue, it’s our aim to make sure that we handle your query efficiently and effectively.

How to contact Customer Support

Once you have submitted your enquiry using the online form below, you will be given a ticket number that you can quote in all future correspondence with us. Password resets should be sent to Customer Support using the form below. 

By phone: 0208 088 0068 (This is for all customer support enquires and not general enquiries).

Our Customer Support team look forward to hearing from you should you require our expert help, and thanks in advance for giving us the opportunity to put things right.

Customer Support

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How to find our offices – in the UK and in the Czech Republic

Contact us – London Office 

iPLATO Healthcare Ltd

4th Floor

26-28 Hammersmith Grove


W6 7BA

Call us: +44 208 834-1133  (For all general and training enquiries)

Email: (For all general enquiries)

The nearest London Underground Station is Hammersmith Station. (This station is served by the Piccadilly and District Lines as well as the Circle and Hammersmith & City Lines).

Click here for a tube map. (This content is provided by Transport for London).

Click here to see what buses stop at Hammersmith Bus Station. (This content is provided by Transport for London).

Click here to find us on Google Maps.

Náměstí Republiky 56, Czech Republic

Contact us – Czech Republic Office

iPLATO s.r.o.

Náměstí Republiky 56


530 02

Czech Republic

For all enquiries including career opportunities, please email:

Click here to find us on Google Maps.