22 October 2009. Patients of GP practices in Greenwich will soon benefit from receiving text messages to support  health promotion and patient ‘access’. NHS Greenwich has recently funded iPLATO Patient Care Messaging for 39 Greenwich surgeries. This new text messaging service aims to provide an effective communication channel for the support of health promotion campaigns such as Stop Smoking and also help reduce the number of missed GP appointments, by automated appointment reminders.  [Read More]

London, 17 July 2009 - The North London Community Dermatology Service (NLCDS), which started 1^st July 2008 and based at The Royal Free Hospital Hampstead, are now benefiting from receiving appointment reminders to their mobiles phones via text message on an ongoing basis. The NLCDS have started using the iPLATO Patient Care Messaging (PCM) system in line with an increasing trend to utilise mobile technology to efficiently communicate with out-patients.   [Read More]

Tens of thousands of people in Oldham will now be receiving text messages from their GP.

These will include everything from reminders about GP, jab and breast screening appointments to health messages about quitting smoking.

This new and innovative scheme is rolling out across the borough - with several practices already signed up and ‘running with it’.  [Read More]

GP Practices in Heywood, Middleton and Rochdale are piloting a new text messaging service to help reduce the number of missed appointments.

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As a result of one of the first population-wide deployments of text messaging services, GP surgeries across Lewisham Primary Care Trust in South London, have reduced missed appointments by 27% over the last year. The reduction has been attributed to surgeries using iPLATO Patient Care Messaging, the leading platform for text appointment reminders and other mobile patient services in UK Primary Care.  [Read More]

Figures released by the Developing Patient Partnerships (DPP) today have indicated that an estimated 16 million GP appointments are missed every year in the UK. With research suggesting that the average cost of a missed appointment within general practice estimated at £18; this represents a collective loss of nearly £300 million to the NHS each year.

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Lewisham Primary Care Trust has launched iPLATO Patient Care Messaging at GP surgeries throughout Lewisham. Patients at Morden Hill Surgery, Vesta Road Surgery, Muirkirk Road Surgery, Wells Park Practice, Brockley Road Surgery, Rushey Green Group Practice and the Kingfisher Surgery will receive appointment reminders and health information directly to their mobile phones. These practices became involved in this new service because they have higher levels of patients who do not attend appointments.

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iPLATO, specialist developers in mobile and wireless technology applications, has launched the next generation of Patient Care Messaging (PCM), a new system that integrates with existing healthcare administrative and clinical systems to send automated appointment reminders to patients.

 [Read More]